The importance of getting identity management correct!

Hitting the news today (Tuesday 6th November 2012) was a sobering article highlighting just how important it is to get identity management correct!

Over a three year period from March 2007, the Prudential UK managed to mix-up two of their customers’ pension accounts and pay substantial funds into the wrong account.  The mistake, which has cost Prudential £50,000 in fines, boiled down to the two customers having the same forename, surname and data of birth.

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